Privacy Policy
Protecting your privacy is our commitment to building lasting trust
Last Updated: January 2025
Our Commitment to Your Privacy
At Yamuna Global Trades, we understand that trust is the foundation of every successful business relationship. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. We are committed to maintaining the highest standards of data privacy and security in all our international trade operations.
Information We Collect
Personal Information
When you interact with our services, we may collect:
- Full name and business title
- Email address and phone number
- Company name and business address
- Industry sector and trade interests
- Communication preferences
Automatically Collected Data
To enhance your experience, we automatically gather:
- Browser type and version
- Device information and operating system
- IP address and geographic location
- Pages visited and time spent on our website
- Referring website and exit pages
Cookies & Analytics
We use cookies and similar technologies to improve functionality and analyze website usage patterns.
How We Use Your Information
Service Delivery
Process inquiries, manage service requests, and provide personalized support for your import/export needs.
Communication
Send updates, product catalogs, market insights, and promotional materials (with your consent).
Improvement
Analyze website performance, understand user behavior, and enhance our services continuously.
Security
Detect and prevent fraudulent activities, ensure platform security, and comply with legal obligations.
Data Protection & Security
Your data security is paramount to us. We implement comprehensive measures to protect your information:
We share your data only with trusted partners essential to our business operations, such as logistics providers, payment processors, and analytics services. All partners are bound by strict confidentiality agreements.
Your Privacy Rights
You have complete control over your personal information. Your rights include:
Access
Request a copy of all personal data we hold about you
Correction
Update or correct any inaccurate information
Deletion
Request removal of your data from our systems
Opt-Out
Unsubscribe from marketing communications anytime
Portability
Receive your data in a structured format
Restriction
Limit how we process your information
To exercise any of these rights, please contact us at:
info@yamunaglobaltrades.comWe will respond to your request within 30 days.
Cookie Policy
We use cookies to enhance your browsing experience and understand how you interact with our website.
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
Third-Party Websites
Our website may contain links to external websites, including social media platforms, logistics partners, and business directories. Please note:
- We are not responsible for the privacy practices of third-party websites
- Each external site operates under its own privacy policy
- We encourage you to review their privacy statements before sharing information
- Links are provided for convenience and do not constitute endorsement
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:
- Active business relationships: duration of relationship plus 7 years for legal compliance
- Inquiry data: up to 2 years from last contact
- Marketing data: until you unsubscribe or request deletion
- Analytics data: aggregated and anonymized after 24 months
After the retention period, we securely delete or anonymize your data.
International Data Transfers
As a global trade company operating across multiple countries, your information may be transferred to and processed in countries outside your residence. We ensure:
Children's Privacy
Our services are designed for business professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately for removal.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes:
- We will update the "Last Updated" date at the top of this page
- Significant changes will be highlighted on our website
- We may notify you via email for material changes
- Continued use of our services constitutes acceptance of the updated policy
We encourage you to review this policy regularly to stay informed about how we protect your information.
Questions or Concerns?
We're here to help. If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out.
Yamuna Global Trades
08, Mira Park
Behind Avsar Party Plot
Anand 388001, Gujarat, India
Business Hours
Monday - Saturday: 9:00 AM - 6:00 PM IST
Sunday: Closed